Here are 10 quick tips from the garage door industry to help you avoid garage door repair rip-off:
- Ask friends and family for recommendations
- Get bids from more than 1 company
- If you get a bid from a company that focuses on repair, get another bid from a company that does garage door sales and service
- Get a quote on a new door vs. repairs on your existing door
- Get a detailed estimate in writing. Do not allow someone to pressure you to make a quick decision
- Beware of the repair specialist. Rip-Off artists will target repair work because:
- Customers are desperate for a quick fix and won’t get other bids
- Customers don’t know the real cost of garage door parts/repairs
- Customers don’t know necessary repair from a bogus one
- Check the company’s BBB Business Review at bbb.org
- Be wary of phones answered generically, such as “Garage doors” or “Door service”
- Watch out for ads that promote a $29 service fee. This is a common garage door repair rip-off.
- Beware of the name game
- Unethical companies operate under several names so they can get more phone calls and that makes it more difficult for customers to track them down later.
- Make sure their name on Google ad/listing matches the same on their website
- Does their website list their street address? Check out their address on Google street view to see if the company really exists
Contact us for a free estimate today!